Terms And Conditions

1. Introduction This Privacy Policy outlines how DrSteamIron and its affiliates ("we", "our", "us") collect, use, share, and protect your personal data through our website drsteamiron.com ("Platform"). By accessing or using our Platform, you agree to the terms of this Privacy Policy and the laws of India governing data protection and privacy. If you do not agree, please refrain from using our services.

2. Data Collection We collect personal data when you interact with our Platform, including: - Full name, address, contact number, email ID - Identity/address proof (if required) - Payment details (with your consent) - Biometric data (when required for specific features) We may also track your preferences and behavior to improve service quality and personalization

3. Usage of Data Your personal data helps us: - Deliver and manage ironing orders - Enhance customer experience and support - Communicate offers, service updates, or promotions - Detect and prevent fraud or misuse You may opt out of promotional messaging anytime.

4. Data Sharing Your data may be shared with: - Internal departments and affiliated partners - Payment processors and logistics services - Law enforcement or regulatory authorities (as required by law) We are not responsible for third-party privacy practices, so please review their policies independently.
5. Security Practices DrSteamIron uses industry-standard security measures to protect your data. While we strive for robust protection, users are advised to maintain confidentiality of their account credentials.

6. Data Retention & Deletion You can delete your account via the Platform or contact us directly. We retain personal data only as long as necessary, and may hold anonymized data for analytics.

7. Your Rights & Consent You may access and update your data on the Platform. By using our website, you consent to our data collection and usage as described. You may withdraw your consent by contacting our Grievance Officer, subject to applicable laws.

8. Changes to Policy We may revise this Privacy Policy periodically. Key updates will be highlighted for your review.

Shipping Policy - All orders will be delivered within 2 Days